Re-log issues

If your account is constantly being logged out, here is some information on what to do when it happens.


Why is this happening?


It could be for a number of reasons, the main reason would be Instagram recognizing a new login location and stopping you from performing actions. So when you try to turn something on, your connection times out.


What can I do to fix it?


If you are using proxies provided by us, consider purchasing your own. Our servers are located in New Jersey, so a lot of our proxies are from this same location. We always try and purchase proxies from different locations to better suit our customers, but sometimes that option isn't viable for us. There are sellers out there that are able to provide singular, dedicated proxies for those who use automation platforms and other services that require proxies. This option would be best suited to those who intend to use their IG account on other third party services.


What if I don't want to buy a proxy?


If you don't want to buy a proxy, that's fine. You can always reach out to live chat and we will do our best to find one in your location! If for some reason we cannot find one the same type as our usual proxies, we can always lease some residential proxies out to you. For grandfathered plans, these will cost $5 a month to cover the cost to purchase one.